Privacy Policy

This Privacy Policy explains what information Nutqa collects, how we use it, who helps us process it, and the choices available to you. It applies to all users of Nutqa.

• Account information: name, email address, and password credentials managed through our authentication provider. If you choose Sign in with Google, we receive your Google account name and email only to create and access your Nutqa account.
• Voice recordings and transcripts: audio recordings of your spoken answers to speaking assignments and the text transcriptions generated from those recordings.
• Usage and progress data: assignment scores, attempt history, streaks, and certificate progress.
• Payment information: handled entirely by our payment processor and merchant of record (Paddle.com). Nutqa does not directly collect or store your payment card details.
• Technical data: IP address, browser type, and device information collected automatically.

We use your information to transcribe and analyze your spoken answers, generate AI-based feedback reports, track your progress and calculate certificate eligibility, provide customer support, process subscription payments, and communicate service-related updates.

We work with trusted third-party providers to operate Nutqa. These providers process data on our behalf and are contractually and/or technically restricted to using it only to provide their respective services to Nutqa.

• A cloud database and authentication provider, used to securely store your account information, progress data, and application data.
• A speech-to-text transcription provider, used to convert your voice recordings into text for analysis.
• An AI language analysis provider, used to evaluate your spoken answers and generate feedback reports.
• A payment processor and merchant of record (Paddle.com Market Ltd), used to securely handle subscription billing. Nutqa does not directly collect or store your payment card details.
• A cloud hosting provider, used to run and serve the Nutqa application.

We currently retain your voice recordings and transcripts for as long as your account remains active, so you can review your history and replay past attempts. We are working toward a policy of retaining only your most recent or best-scoring recordings per assignment over time; this Privacy Policy will be updated if and when that retention practice changes. You may request deletion of your recordings at any time by contacting support@nutqa.com.

Nutqa is intended for users aged 13 and older. We rely on self-attestation rather than active age verification at registration.

If you are under 18, a parent or legal guardian is expected to be aware of and support your use of the service, including voice recording and AI-based analysis.

Parents or guardians with concerns about a minor's data may contact support@nutqa.com to request account review or deletion.

You may request access to, correction of, or deletion of your personal data at any time by contacting support@nutqa.com. We will respond to such requests within a reasonable timeframe.

Nutqa currently uses only essential cookies required for login and session functionality. We do not currently use analytics or advertising cookies. If this changes in the future, we will update this policy and request consent as required by applicable law.

We use industry-standard measures, including encryption in transit and access controls, to help protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your information may be processed and stored in countries other than your own, including by the third-party service providers listed above, which may have different data protection laws than your country of residence.

We may update this Privacy Policy from time to time. Material changes will be communicated by email or in-app notice.

Questions about this policy? Contact support@nutqa.com.